New Aetna ID cards have been mailed to all plan participants. Cards include new OptumRx information.
Please note that our new pharmacy benefit through OptumRx begins on January 1. New Aetna ID cards have been mailed to participants including the new OptumRx information which is the same for all plans (see sample Select 1 card here). Please use this new card starting on January 1.
If you have an emergent issue regarding your new OptumRx pharmacy benefits, please contact OptumRx at 1-855-438-4509. If you have an emergent issue with regard to your Aetna medical insurance, please contact Aetna at 1-800-824-6411.