Behavioral/Mental Health Benefits

In 2023, the University of Miami offers two main resources for the mental health and well-being of its faculty and staff:

  • Faculty & Staff Assistance Program (FSAP)
  • Aetna Mental Health

All care is provided with the fullest degree of confidentiality.

Faculty & Staff Assistance Program (FSAP)

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  • About FSAP

    Your free, confidential resource, is available during regular business hours.

    The health professionals at FSAP can help you, your spouse or domestic partner, and dependents cope with family problems, child and elder care issues, work stress, interpersonal difficulties, substance abuse/dependency, aging parents, and more.

    The FSAP also offers personalized workplace and lunchtime seminars on a variety of health-related topics ranging from building resilience, stress or energy management, and work/life balance to coping with change, relaxation training, and general health and wellness. Click here for a list of upcoming webinars.

    For more information, please call 305-284-6604 or visit fsap.miami.edu.

  • How to access FSAP

    • For more information, please call 305-284-6604 or visit fsap.miami.edu.
    • Click here to view the schedule of upcoming FSAP webinars, as well as register for sessions.
    • Click here to view resources on a variety of topics from health and wellness to childcare and parenting, as well as helplines/hotlines.

Aetna Mental Health

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  • About Aetna

    For calendar year 2023, the University of Miami medical plan has designated Aetna as its primary behavioral health administrator and Carisk Behavioral Health (Carisk) as a secondary administrator, as part of a pilot program designed to improve access to mental and behavioral health services for employees and their dependents.

    Aetna can help with:

    • Depression
    • Anxiety
    • Panic
    • Stress
    • Family-related problems
    • Eating disorders
    • Childhood behavioral disorders
    • Alcohol problems
    • Drug problems
    • Schizophrenia
    • Compulsive Disorders

     

    Maximum benefit based on medical necessity. Please click here for the Mental and Behavioral Health Charge Schedule.

  • Provider information

    For employees with existing providers:
    If your current Carisk provider is not in Aetna’s behavioral health network, you may continue seeing your provider. Carisk will continue to work directly with your provider to ensure no disruption in service.

    If your current provider is in the Aetna behavioral health network, your claim will transition to Aetna for processing automatically. No action is required from you. Aetna will work directly with your provider to ensure no disruption in service.

     

    For employees looking for a provider:
    To search for an Aetna in-network provider:

    1. Click here to access the Aetna Provider Directory.
    2. Select the following items in the drop down boxes:
      • Under Include, select Behavioral Health Professional.
      • Under Type, select the speciality.
      • Under Plan:
        • Select 1 & Select 2 plans - Aetna Select (Open Access)
        • HRA plans - Aetna Choice POSII (Open Access)
    3.  Under Where, select Zip Code, City, or County.
    4. Enter the search parameters.
    5. Click Print. Note, ensure pop-up blockers are disabled for this site.

     

    You can also locate a provider by reaching out to Aetna directly at 1-800-424-4047.

Community Resources

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University/UHealth Resources

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  • The University of Miami Psychological Services Center (PSC)

    The University of Miami Psychological Services Center (PSC) is currently accepting new child, adolescent, and adult clients for telehealth services.

    You may call the PSC at 305-284-4265 (ext 0) to get more information about our clinical services and schedule an appointment. The Clinic voicemail is being monitored during this time, so if it is necessary to leave a message, please do so at the above number.

    For more information about the University of Miami Psychological Services Center (PSC):

  • UM Department of Psychiatry and Behavioral Sciences

    The Department of Psychiatry and Behavioral Sciences at the University of Miami Leonard M. Miller School of Medicine provides leading-edge patient care by the nation’s most acclaimed physicians. Board certified physicians offers evaluation and treatment for a broad range of psychiatric disorders for patients of all ages, socioeconomic levels, and cultural backgrounds.

    For more information about the Department of Psychiatry and Behavioral Sciences:

  • Center for Cognitive Neuroscience and Aging

    The mission of the Center for Cognitive Neuroscience and Aging (CNSA) at the University of Miami is to be a national and international leader in understanding the aging brain and a hub to develop and implement the most state-of-the-art techniques for the study of brain disorders.The mission of the Center for Cognitive Neuroscience and Aging (CNSA) at the University of Miami is to be a national and international leader in understanding the aging brain and a hub to develop and implement the most state-of-the-art techniques for the study of brain disorders.

    For more information about CNSA:

  • The Child and Adolescent Mood and Anxiety Treatment (CAMAT)

    The Child and Adolescent Mood and Anxiety Treatment (CAMAT) program in the Department of Psychology at the University of Miami is a clinical research program dedicated to developing and testing state-of-the-art psychotherapy approaches for anxiety and depression in children and adolescents. We are a welcoming environment for diverse youth and families. We do not discriminate based on race, ethnicity, socioeconomic status, gender or sexuality. Some of our programs are funded by research grants that allow us to provide diagnostic assessments and evidence-based treatment to children and adolescents at low- to no-cost. CAMAT also provides training to students and therapists learning how to apply our treatments.

    For more information about the program:

  • The University of Miami-Nova Southeastern University Center for Autism & Related Disabilities (UM-NSU CARD)

    UM-NSU CARD is a comprehensive outreach and support program serving people with autism and related disabilities, their families, and the professionals who work with them. UM-NSU CARD operates in three Florida counties under the supervision of a constituency board comprised of family members who help guide program policy priorities and activities.

    For more information

    • Visit card.miami.edu 
    • Call 1.800.9.AUTISM, ext. 1 (1.800.928.8476, ext. 1)
    • 305.284.6563
    • Email: card@miami.edu

  • Autism Spectrum Assessment Clinic (ASAC)

    The Autism Spectrum Assessment Clinic (ASAC) is a specialty clinic at the University of Miami dedicated to providing diagnostic and therapeutic services to individuals with Autism Spectrum Disorder (ASD) and related social, communication, or developmental challenges.

    For more information:

  • The Intensive Behavioral Intervention Services (IBIS) Clinic

    The Intensive Behavioral Intervention Services (IBIS) clinic provides behavioral services using Applied Behavior Analytic (ABA) methods to teach skills and reduce behavioral issues. The IBIS Clinic provides state-of-the-art behavioral services including early intervention, picky eating intervention, and treatment for severe problem behavior.

    For more information:

  • Mailman Center for Child Development

    The Mailman Center for Child Development is an academic center at the University of Miami Miller School of Medicine that addresses concerns of individuals with developmental disabilities and special health care needs across the lifespan through:

    • Research
    • Clinical Service
    • Training
    • Community Engagement
    • Public Policy and Advocacy

    For more information:

  • Contact HR-Total Rewards

    Click here to review your 'Canes Total Rewards package, everything offered to you for your contribution and service to the University, including pay, benefits, recognition programs, and training and development.

    Contact HR-Total Rewards, your pay and benefits team, by completing the online inquiry form or calling 305-284-3004.