Travel Medical Benefits

Non Work-Related Travel (Domestic or International)

Aetna members are covered by their UM/Aetna medical plan while traveling within or outside of the U.S.  Emergencies that occur out-of-network (domestic or international) are also covered at the in-network rate.  Non-emergency care is covered domestically within the Aetna network. Non-emergency care is not covered domestically outside of the Aetna network, and is not covered internationally.

UM-Business Travel (Domestic or International)

Non-emergency care for UM faculty, staff and dependents is covered by HR-Benefits for work related international travel (all must be enrolled in the medical plan). Emergency medical expenses (domestic or international) are covered by the UM/Aetna medical plan.

Click here for information on international travel, including restricted and nonrestricted travel. For more information, please call 305-284-3163. You may also visit the Traveling Abroad site by clicking here.

Medical Care while Traveling on UM Business – International SOS 

International SOS is a program that enables UM to provide better service assistance during an emergency to faculty, staff and students who are traveling abroad on UM business/study. Prior to travel, all faculty, staff and students should visit the International SOS website to review important information about their travel country including travel health advisories, alerts and changes in political climate, and weather events. In addition, faculty and staff should log on to International SOS and enter their travel itinerary prior to travel.

International SOS provides:
•  alerts on State Department travel advisories or warnings within their enrolled travel area
•  search-and-rescue security, evacuation and repatriation for those traveling on UM business in the case of a forced evacuation or international emergency
•  an insurance policy that provides additional coverage like emergency medical treatment, help with local legal advice, lost checks, etc.

Note: While traveling on UM business, faculty, staff, and covered dependents enrolled in the UM/Aetna plan have access to emergency and non-emergency medical care.

In addition to International SOS, you must notify the Office of Risk Management for appropriate forms and documentation prior to travel. For more information on International SOS, click here.